Personality and communication
Many communication problems grow from different expectations about pace, detail, directness and participation.
41Q dimension
Making decisions
This dimension describes which criterion receives more spontaneous weight in a difficult decision: logic and consistency or human impact and values.
Two legitimate checks
One approach examines consistent rules, the strength of arguments and comparable outcomes. The other considers affected people, important values and the effect on relationships.
Not reason versus emotion
Everyone uses reasoning and emotion. The dimension describes preference and usual order, not the presence or absence of empathy, logic or sensitivity.
Deciding with balance
Define objective criteria and examine the human consequences. Ask which rule should still apply in the next case and which people or values must not be overlooked.